About Us

HV Hipot Electric Co., Ltd. was founded in 2003, inheriting from Wugao Institute and Xigao Institute. It is a national high-tech enterprise, with nearly 1500 square meters of high-tech intelligent office building and 2000 square meters of 8S modern management and production plant.
It is a power system integrated operator with the core competitiveness of comprehensive strength of power test equipment, non-destructive live patrol inspection and online monitoring system design, research and development, production, power high voltage test and training center, and the core advantages of customer experience innovation and business model innovation.
HV Hipot headquartered in Wuhan, Hubei Province, with domestic marketing center, international marketing center, product research and development center and after-sales service center, more than 80 employees, undergraduate or above employees account for 85% of the total number of employees, including 5 master's degree, 2 doctors.

---What We can provide:

Quotation within 1 hour
Solution within 24 hours
Provide product demo

Perform contract strictly
Update production progress
Delivery on time

Feedback within 6 hours
12 months warranty
Overseas training support

Regular return visit
Extended warranty (Optional)
Rental service

Factory acceptable test
Professional RD&QC
Customize available

Authorized calibration (optional)
One year warranty
Competitive product

Pre-sales Service
1. Provide professional consulting
Hvhipot provides information consulting about product, price, technology and industry solutions for customers at anytime via network, telephone, email.
2. Provide sample service
Hvhipot makes and sends samples for customer at reasonable price.
3. Provide reception service
Customers can make reservations to visit our company directly, Hvhipot provides professional receptionists.

In-sales Service
1. Integrity and fairness No matter great or small amount of contract, new or old customers, domestic or foreign customers, Hvhipot treats with integrity and fairness.
2. Guarantee both quality and quantity
Hvhipot implements the terms and conditions stipulated in the contract strictly, complies with product standard and multi-inspection.All products will be assembled and test strictly accord with our product process standard. All qualified products will be issued factory inspection reports and certificate labels.Defect products or non-qualified products won’t be allowed to make deliver.
3. Timely follow up the production process and provide customers the pictures or videos, Let the customer 100% feel relieved at the products.

After-sales Service
1. Hvhipot provides professional installation, commissioning and training for users’ workers, ensures that users can get familiar with operation methods and put machines into use as soon as possible;
2. Hvhipot provides one year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force majeure factors) under warranty (replacement parts except wearing parts are provides by Hvhipot free of charge). Charging at reasonable cost when out of warranty;
3. Users enjoy lifetime free software upgrade service since the date of purchase if available;
4. After-sales service response time within 12 hours. When received a repair call, after-sales engineer will give a clear answer or reach the equipment site if necessary .
5. Hvhipot revisits all customers regularly each year and provides technical support service by email or message at any time.